About This Role

The Partnership Lead is a full-time field-based position dedicated to promoting the appropriate use of Biogen brands and services, improve patient journey to care and customer satisfaction, ultimately growing Multiple Sclerosis (MS) revenue within the assigned territory. 

The Partnership Lead acts as Biogen’s main point of contact with MS points of care, identifying customer and account needs, opportunities to grow Biogen’s market share, and defining the appropriate action plan in collaboration with cross-functional partners - Marketing, Medical Affairs, Services and Solutions, and Market Access - ensuring coordinated customer engagement.

The Partnership Lead is part of the MS sale team covering Ontario and reporting directly to the National Head of Sales.

It is preferred that the successful candidate reside in the GTA.

What You’ll Do

• Increase the capture of patients that are appropriate for Biogen therapies, increase retention of appropriate patients currently on Biogen therapies and accelerate the adoption of future Biogen brands to be launched.
• Promote and differentiate Biogen’s suite of offering including therapeutic portfolio, Programs, Services and Technologies to entrench its leadership position in MS.
• Define the critical success factors for the assigned territory, identify opportunities for growth, develop and execute the territory plan, take the lead to mobilize appropriate resources, collaborate with the head-office team and cross-functional partners.
• Lead the identification of educational and operational needs in key accounts, supporting the implementation of value-add initiatives such as Other Learning Activities (OLAs) and practice efficiency projects to enhance the disease management experience for both HCPs and patients.
• Analyze, track and report account performance, manage the allocated territory activity budget while performing other administrative requirements on a timely basis.
• Maintain best in class knowledge, demonstrating industry-leading understanding of disease state, products (BIIB and competition), and clinical practices; proactively seeks external opportunities to acquire and advance knowledge.

Who You Are

You are passionate about making a difference and have demonstrated capability for interdisciplinary/team work as well as ability to work independently and productively. You are known for being accountable and someone that has a strong drive to succeed and problem solving capabilities.

• Bachelor’s degree required.
• 5+ years of progressively responsible and successful field sales achievements in a competitive sub-specialty/ biotech market, or related combination of skills and experience.
• Result-driven individual motivated by driving and exceeding annual brand and franchise performance objectives with proven and sustained track record.
• Strong communicator that can influence through the variety of customer interaction channels (oral face-to-face, virtual and written).
• Fluency in English (written and verbal).
• Customer-centric mindset capable of establishing strong and lasting rapport with customers for mutually beneficial outcomes.
• Consultative approach that is solution-oriented, connecting customer needs with franchise objectives and ability to effectively problem solve in ambiguous or new situations.
• Superior territory management acumen with good analytical skills and advanced account planning competencies.
• Team player that can collaborate effectively with cross-functional partners assigned to the territory and leading territory initiatives without formal authority to ensure coordinated efforts.
• Experience in launching products at the field level.
• Demonstrated ability to access customers within and across the territory, prioritizing in-person customer engagement where possible
• Demonstrated adoption of digital communication tools (virtual applications & email) to supplement customer engagement.

As a condition of employment, Biogen Canada requires that all successful candidates provide proof of full COVID-19 vaccination status prior to their start date. 

We remain committed to an accessible, inclusive and barrier free workplace; written requests for an exemption will be considered on a case-by-case basis.

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.