Senior Specialist, Informed Consent Management, Global Clinical Operations
- Full-time
- Region: US
- Department: Research & Development
Company Description
At Biogen, we offer a workplace that is unique, connected, resilient and impactful. Our purpose to find cures for rare diseases is a unique focus within our industry. We are connected as a team by this shared purpose, the pride we have in our work, and the inspiration we obtain from the lives we’re changing. We are resilient as we overcome obstacles, following the science to deliver for our patients. Most of all, our work allows us to have an impact. An impact on our patients’ lives and on changing the course of medicine.
Job Description
As the Senior Specialist, you will support the Informed Consent (IC) process within Biogen and participate in the oversight of the CRO to ensure the IC process meets the requirements of regulatory authorities and IRBs/Ethics Committees, and to support Biogen’s compliance with quality standards and processes.
You will liaise with the CRO and study delivery teams to ensure Study Start Up (SSU) timelines are met which involves engagement with study sites and IRBs/ECs to finalize ICFs.
What You’ll Do:
Coordination of the IC Process
- Manage and provide resolution when IRBs/ECs have requests to modify a Biogen study ICF. Assess requests to determine appropriate resolution and/or involvement of other stakeholders, e.g., legal counsel, data privacy officer, pharmacovigilance scientists, for timely resolution.
- Attend clinical study team meetings as required to support SSU activities, liaising with representatives from Site Contracts, operations, regulatory, and QA.
Performance Management and Process Improvement
- Support IC team performance metrics as part of continuous improvement. This includes collection and analysis of the number and type of IRB/ECs requests to improve the IC process and development of hybrid sponsor/site ICFs to better satisfy local IRB requirements.
- Assess and identify meaningful metrics and performance measures for the IC process areas, both for Biogen IC team performance and CRO performance, in consultation with relevant stakeholders.
- Support cross-functional process improvement initiatives and ensures that the needs of the IC process are considered.
- Share and review on a predetermined basis selected metrics with the IC management group (and others as applicable) and lead discussions to identify actions based on data analysis.
- Support the maintenance of Standard Operating Procedures and Work Instructions for the IC process, consistent with Quality Documentation requirements and GCO standards.
Communication and Training
- Provide process expertise and technical guidance to clinical study teams on an ongoing basis.
- Responsible for continued maintenance of user guidance tools, training materials and report templates.
- Liaise with and provide training to Biogen staff on IC process.
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Qualifications
- Bachelor’s Degree and/or combination of education and experience necessary
- Five (5) years’ experience in the biotechnology/pharmaceutical industry or relevant healthcare experience.
- Experience in Clinical Operations, particularly in Study Delivery/Start Up, and a good understanding of GCP, relevant ICH standards, and FDA/EMA guidelines.
- Knowledge of the informed consent process in clinical trials, including creation and adaptation of ICFs to local IRB requirements, liaise and negotiate ICFs between study sites, sponsors, CROs and IRB/ECs.
- Demonstrated success in working cross functionally and in a global matrix organization.
- Strong organizational skills, including the ability to prioritize needs and handle a high volume of tasks within a given timeframe.
- Excellent negotiation, decision making, communication (oral and written) and presentation skills
Additional Information
This role is part of the Informed Consent (IC) team within Global Clinical Operations (GCO) to support timely delivery of Biogen’s clinical studies during Study Start Up and Maintenance. This team defines and oversees the process to ensure that ICFs are of high quality and delivered on time to meet key study milestones, such as submission to regulatory authorities and IRBs/Ethics Committees (ECs). As part of the GCO operational model, the IC team work collaboratively with Contract Research Organizations (CROs), who are responsible for the development and submission of ICFs.
Business needs may require the Senior Specialist to take on other supporting activities to ensure smooth and efficient functioning of the ICM team. As required, act as a delegate for ICM Associate Director to dispense his/her responsibilities.
All your information will be kept confidential according to EEO guidelines.