With a rich history dating back to 1854, J Ballantyne & Co Ltd (Ballantynes) has always maintained a strong retail presence. In addition to an online offer, physical stores are in Christchurch, Timaru, Invercargill and the Seasalt Cornwall store in Auckland. With its deep-rooted commitment to service and quality, and its dedicated focus on fashion and future trends, Ballantynes will continue to provide an outstanding shopping experience not just for Canterbury, but for all New Zealanders as it enters a new period of growth

Reporting to the CEO/MD, this role will be a key member of our Executive Leadership Team, responsible for delivering commercial results while upholding the highest standards of service, style, and operational performance. You’ll lead with integrity and impact, championing a high-performance culture and developing the next generation of retail leaders.

This is a rare opportunity to influence a premium retail business at both strategic and operational levels—where your decisions shape the customer experience, staff culture, and overall success of the business.

What You’ll Be Responsible For

• Driving sales and profit growth through strong leadership, analytics, and strategic planning
• Leading, coaching, and developing a high-performing sales team across multiple departments and store locations
• Ensuring exceptional customer experiences that reflect our brand promise and legacy
• Partnering with Buying and Marketing to align product and campaign strategies with customer demand
• Creating and executing succession plans and capability frameworks that grow internal leadership
• Providing insight-driven reporting to the Executive Team and Board

What You’ll Bring

• A proven background in senior retail leadership – ideally within luxury, fashion, or multi-department environments
• Deep understanding of sales performance, workforce planning, and operational excellence
• Exceptional leadership skills with a passion for developing people and teams
• Commercial savvy, with the ability to translate data into actions that drive profitability
• A commitment to customer experience, brand standards, and business integrity
• Confidence navigating complexity, change, and fast-paced environments
• Willingness to lead by example on the shop floor

Why Join Us?

• Be part of a respected, iconic brand with a loyal customer base
• Collaborate with a forward-thinking Executive team
• Lead a dynamic, talented sales force and shape the future of the business
• Make a meaningful impact on people, performance, and customer experience
• Enjoy a values-driven, inclusive culture that recognises contribution and rewards excellence

If you are ready to lead with impact, we’d love to hear from you.   Come and join an iconic brand with a proud history and a bold future. 

Apply now with your CV and a brief cover letter outlining your suitability and interest.