About Avery Dennison RBIS

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.4 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.

Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com.

As a Data Solutions Specialist you will play an important role in the support and maintenance of our relationship with retailers and brand customers. You will help manage our customers’ variable data for printed labelling including price/size tags as well as care and content labels including RFID and brand protection solutions. The work involves cooperation with global production locations, IT teams and automation specialists to ensure the smooth operation and improvement of online ordering, production and information solutions. Together with colleagues from our commercial organisation, you will be part of a customer focused team dedicated to understand, develop and satisfy our customers’ needs and requirements. 

Your Responsibilities

• Function as a primary and direct point of contact for retailers and brand customers as well as our production locations around the world
• Provide guidance to customers on optimal solutions preparing Statement of Work documentation including functional and data requirements for programme design, schedule, and implementation
• Investigate and resolve customer and production issues through the use of systems or communication with production sites and various support teams
• Lead calls with IT, Commercial, & Operations teams to ensure all requirements are understood and fulfilled
• Work together with internal teams to help ensure solutions and amendments are implemented using agreed tools, systems and processes
• Perform end to end testing which may include final User Acceptance Testing (UAT) with the  customer
• Build and maintain data information in our internal systems and our online ordering solution.
• Collaborate with Operations teams and provide training to enable effective roll out and ongoing troubleshooting to resolve issues

• Excellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problems
• Commercial acumen, a strategic thinker and have a capacity to be highly organised and work independently while coordinating multiple projects to completion against tight deadlines
• Strong interest in information technology solutions and data analysis including a knowledge of spreadsheet software and database creation such as G Suite from Google and Excel. 
• Highly motivated, energetic and enthusiastic personality with an ability to establish and maintain good relationships both internally and with our customers
• Exceptional spoken and written communication skills in English and Spanish is a must and an enthusiastic attitude towards presenting both internally and to customers
• Commercial Education, Bachelor’s degree or equivalent knowledge gained through work experience
• Willingness to be flexible towards working hours and occasional off-site travel. 

Who we are! - Our Story:

AVERY DENNISON IS EVERYWHERE YOU LOOK:

• We not only embrace change… we drive it. 
• We work hard, push hard, and take brave risks.
• Our culture is innovative and collaborative - where bold ideas turn into action.
• We grow strong talent through stretch opportunities only restricted by your interests.
• We are committed to workplace diversity, both for employees and for the business.
• We are a force for good, embedded in industries and communities worldwide.
• We are challenging ourselves and others to reach higher and think bigger to improve the quality of all life.

Avery Dennison is a great place to work for everyone.

We offer:

• Workplace Flexibility
• Structured learning and development
• Mentoring program
• Competitive total rewards
• Commitment to Sustainability

At Avery Dennison we do what we love and we love what we do.

We look forward to receiving your application. All your information will be kept confidential according to EEO guidelines.

Avery Dennison is an equal opportunity employer. You are interested in knowing more about our Diversity & Inclusion approach? Please go to averydennison.com/en/home/about-us/diversity-and-inclusion.html