Senior Business and Operations manager

  • Full-time

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

We are looking for a self-managed individual to take on the responsibility of maintaining business operations for a technical and technology delivery department. The ideal candidate must be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

  • Knowledge and understanding in financial management and processes including budgeting, costing, budget management, procurement and contract reviews;
  • Business Collaboration skills – ability to establish relationships, communicate and interface effectively across the organization, partners and vendors;
  • Self-driven – Ability to work independently in a collaborative but distributed organization structure;
  • Strong time management skills and adaptability to address shifting priorities and tight deadlines and manage multiple work tasks simultaneously;
  • Basic knowledge of Data Centre and IT infrastructure facilities, technology such as structured cabling, racks and servers, telecommunications connectivity, physical and virtual security;
  • Participates in change, incident, problem management and request fulfilment from a process perspective; to establish and enforce department or organization policies, processes, and procedures;
  • Participates in internal and external Information Security and Compliance audits and Risk assessment;
  • People management skills to support a team of infrastructure subject matter experts with leave planning, timesheet management, annual reviews, onboarding and offboarding;
  • Function as an escalation point for the team for any required assistance to partners, vendors, or management

Qualifications

  • Between 5 to 10 years of working experience in IT business management
  • Ideally with banking/financial industry experience
  • Experienced with procurement and vendor managing x86 systems, network, operating systems, applications, databases, storage, security devices etc.
  • Basic understanding of IT concepts such as virtualization, VPN, and disaster recovery,
  • Basic understanding of IT operation such as Data Centre management, RMA and backup

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.  

 

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