Account Manager (m/f/d)

  • Full-time
  • Time Type: Full time

Company Description

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.
 Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.

Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.

 Come join us and impact the future of AUTODOC!

Job Description

To strengthen our sales team, we are looking for an Account Manager (m/f/d). The Account Manager role is a key driver of our sellers’ success. As the primary link to potential partners, Account Manager identify and engage new sellers through persuasive outreach and targeted acquisition efforts.   

Key Responsibilities:

  • Cold Calling and Seller Acquisition: Proactively reach out to potential sellers, articulate the benefits of joining our platform, and convince them of the value proposition.
  • Seller Onboarding: Guide new sellers through the onboarding process, ensuring a smooth and efficient start to their journey on our platform.
  • Strategic Consultation: Work closely with sellers to understand their business goals and provide strategic insights and recommendations to optimize their presence in the marketplace.
  • Performance Analysis: Analyze seller performance metrics, identify areas for improvement, and collaborate with cross-functional teams to implement solutions that drive success.
  • Education and Support: Provide ongoing support to sellers by educating them on marketplace tools, trends, and best practices to enhance their business operations.

Qualifications

  • Proven experience in Sales and/or Account Management, ideally within fast‑paced commercial environments.
  • Hands-on background in e‑Commerce, with a solid understanding of online marketplace dynamics.
  • 2+ years in a similar role, demonstrating consistent performance and growth.
  • Experience in Seller Onboarding or Seller Support is highly advantageous.
  • Familiarity with Seller Portal tools, marketplace dashboards, or related platforms is considered a strong plus.
  • Strong communication and interpersonal skills
  • Customer-centric mindset with outstanding support skills
  • Very good English skills (at least C1 level)

Additional Information

What do we offer?

  • Competitive salaries based on your professional experience
  • Fast growing international company with stable employment
  • Annual vacation of 26 working days and 1 additional day off on your birthday
  • A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more
  • Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • AUTODOC Corporate Discount (up to 500 Euros per annualy) to order parts for their own use at special discounted rate
  • Retail discounts of up to 75% on travel, technology, fashion and much more
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
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