Senior Problem Solver (w/m/x) - M13 Orange

  • Full-time
  • Time Type: Full time

Company Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.
Present across 27 countries with around 6,000 employees, AUTODOC generated revenue of over €1.8 billion in 2025, supplying more than 9.3 million active customers with its millions of vehicle parts and accessories for car, truck, and motorcycle brands.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue.

Catch the ride!

Job Description

  • Assurance of continuous work of processes and warehouse operators;
  • Secure materials and resources (f. ex. cardboard boxes, totes) for effective work of operators;
  • Looking for missing materials;
  • Solving of problems causing stoppage of operators work, and escalation of them if needed;
  • Checking , approving and solving of simple errors in processes;
  • Cooperation with Quality Controllers to solve system errors and operators problems;
  • Meeting applicable rates/statistics in the performed processes;
  • Training of new problem solvers;
  • Participation in process improvement projects;
  • Ordering from suppliers goods that are damaged or broken and needed for the order;
  • Calculation /forecasting of the quantity of goods needed for removal from high storage;
  • Correcting errors related to orders (wrong address, wrong courier);
  • Compliance with safety standards during work;
  • Carrying out tasks assigned by the superior.

Qualifications

  • 1 Year experience in warehouse processes;
  • Minimum 6 months experience as problem solver;
  • Good communication skills;
  • Ability to resolve routine issues without supervisory approval;
  • Independence in performing position tasks;
  • Good knowledge of AWS/WMS system functionalities in the warehouse;
  • Polish - communicative essential, Russian or Ukrainian desired.

Additional Information

  • A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more;
  • Guaranteed 26 vacation days per calendar year;
  • An extra day off to celebrate your birthday;
  • Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues;
  • AUTODOC corporate discount for purchasing car parts at special rates for personal use.
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