Madeline Hotel & Residences, Auberge Resorts Collection is proud to be the only Forbes Travel Guide five-star resort in the historic community of Telluride, Colorado. Named one of the Top 10 in the U.S. by Travel + Leisure, this luxurious property blends Auberge’s distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline has become the region's premier year-round basecamp for alpine adventure. Our talented team is world-class with a strong commitment to service standards and a passion for creating unique and authentic experiences.  Employment at The Madeline encompasses both professional enrichment and competitive benefits, including: team member rates, team member discounts, ski and wellness reimbursement and tuition reimbursement. 

The targeted compensation range for this full time year round, non-exempt position is $20.00/hr plus upsale program. The position offers a competitive compensation package presented by Auberge Resorts Collection.

The Skate Shop Attendant reports directly to the Director of Guest Services and is responsible for daily operations of the Madeline Hotel and Residences ice skating rental shop.

• Create memorable and highly personalized experiences for our guests, residents and local patrons

• Operate the rental shop during open hours

• Secure liability waivers for every skate shop patron

• Keep skates and shop organized and clean at all times

• Liaise with support departments such as maintenance and housekeeping as needed

• Keep skates in good working condition and sharpened

• Open and close shop

• Communicate with town regarding ice and weather conditions to adjust opening and closing hours

• Operate POS and report daily reporting to supervisor

• Maintain a clean and organized work area.

Required

• Basic computer skills with ability to learn

• Strong organizational skills under pressure during busy times

• Ability to work a flexible schedule; rental hours will change toward the end of the season due to weather.

• Previous customer service experience

• Familiarity with rental and retail POS systems preferred

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.