Nell Hotels is a collection of distinctive luxury hotels and residences united by a shared commitment to warm, intuitive hospitality, cultural connection and unparalleled access. Founded on the legacy of The Little Nell in Aspen, Colorado, the portfolio includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel; the Residences at The Little Nell; and The Nell New York, opening in 2027 as the first hotel within Rockefeller Center and New York City’s only Relais & Châteaux property.

At each Nell Hotels property, the guest experience is guided by four defining pillars: creating a sense of home, unveiling distinctive access, engaging with intention and sparking après energy. Rooted in the belief that true luxury is defined by familiarity, Nell Hotels creates deeply personal experiences that make guests feel welcomed, recognized and connected to the destinations they visit. For more information, visit Nell Hotels | Luxury Hotels in Aspen & New York. 

Property Summary
For 35 years at the base of Aspen Mountain, The Little Nell has shaped a rare world where the utmost in service is delivered with charisma and passion. That way of being now finds a second home in Rockefeller Center. Sitting at the center of a city constantly shaping culture, The Nell New York unlocks distinctive access to memory-defining experiences. We connect our guests with the studios, galleries, dining rooms, and people writing what's next, exciting curiosity and belonging in ways that feel intuitive. The Little Nell has always been a place for those who move differently; needs are anticipated with care, hospitality feels warm, familiar, and unpretentious, and every guest is welcomed with genuine ease. The Nell New York will carry that same rare feeling — of being completely at home — to the city when it opens in 2027.

Opening Fall 2027, apply here for general inquiries and keep up to date on job postings, in person interview days, career fairs and more!

Hiring for all leadership positions within the following hotel departments; Front Desk, Guest Services, Housekeeping, Engineering, HR, IT, Accounting, Sales, Banquets, Culinary, and Restaurant.

Job Posting Deadline 
Applications for general inquiries will be accepted until January 30, 2027.

The salary range for leadership positions is $75,000 - $200,000. Actual pay will be dependent on position, budget and experience; all our salaried roles are eligible for bonus.

Education & Experience Requirements 
•    Bachelor's degree in business administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry
•    Minimum 5 years of progressive leadership experience in luxury hospitality

Knowledge, Skills & Abilities
•    Proficient knowledge of industry trends and best practices
•    Strong communication and interpersonal skills, with a desire to learn and grow in the hospitality industry  
•    Proficient knowledge in computer programs such as Microsoft Office  
•    Strong problem-solving mindset and a passion for delivering excellent guest experiences   
•    Skilled in influencing and acting as a role model to others   
•    Strong desire to learn all operational and strategic facets of the business  
•    Ability to communicate in English and Spanish preferred
•    Ability to comply with all policies and procedures for Hotel Operations and Food & Beverage departments
•    Ability to manage and lead diverse teams, fostering a positive and productive work environment
•    Ability to assist in emergency and security procedures as directed by management
•    Ability to maintain a positive, professional, team-player attitude
•    Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
•    Ability to handle interpersonal and team conflicts in a constructive manner
•    Ability to work weekends, evenings and holidays according to business and scheduling needs 

Work Environment & Physical Demands
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces 
•    Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits 
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster