Frontline Mountain Sales Agent

  • Full-time
  • Job Location: Aspen
  • Budgeted Pay Rate: $21.00
  • Job category: Sales and Schools
  • Season: Summer 2023
  • Job Classification: Full-Time Seasonal

Company Description

Established in 1946, Aspen Skiing Company, also known as Aspen Snowmass, owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk—creating premium, sustainable and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Ski & Snowboard Schools of Aspen Snowmass, Four Mountain Sports rental and retail shops, and a collection of sustainably-sourced on-mountain food & beverage outlets. Aspen Skiing Company also owns Aspen Hospitality, which is comprised of The Little Nell and Limelight Hotel brands and ASPENX, a contemporary retail and experience brand. Across all divisions, Aspen Skiing Company works to drive positive social change through climate, community, and minority group advocacy and investment. For more information about Aspen Snowmass, visit www.aspensnowmass.com.  

Job Description

The Summer Frontline Mountain Sales Agent sells lift access tickets and other Aspen Skiing Company products, including rentals, lessons and activities. This position could be based at any of Aspen Skiing Company’s locations.

Essential Job Functions
•    Sell and promote seasonally offered products and services to in-resort guests, including lift tickets, equipment rentals, lessons and activities 
•    Accept payment and make change for transactions and reconcile workstation
•    Greet and engage with guests inside and outside in varying weather conditions, assist flow through the lift access gates and protect against fraudulent pass and ticket use
•    Provide exemplary guest service at all times, adapting to and embracing variable situations, and creating positive guest experiences
•    Research, troubleshoot and solve guest ticket issues in a timely manner, while adhering to policies and procedures
•    Actively pursue ongoing training opportunities to maintain up-to-date knowledge of Aspen Skiing Company products/events, computer software, sales techniques and all current programs
•    Be educated and able to inform guests about Aspen Skiing Company’s Environment and Caring For Community Foundations
•    Other duties as assigned 
 

Qualifications

•    Must be 18 years or older
•    US currency money handling experience
•    Excellent English communication skills
•    Previous Point Of Sale experience preferred 
•    High School Diploma or equivalent preferred
•    Resort Technology Partners (RTP) software experience a plus

Additional Information

Supervision given and received
Supervision given: This position has no supervisory responsibilities.
Supervision received: Works under direct supervision of the Ticket Office Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work environment and physical demands
•    Ability to be on your feet, kneel and bend for extended periods of time  
•    Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces 
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here

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