TECHNICAL SUPPORT TECHNICIAN
- Contract
Company Description
Namdeb Diamond Corporation invites interested individuals to be part of alluvial mining operations that offer unique challenges for professionals who wish to be part of a world-class operation.
Job Description
The Challenge
The Desktop Support Technician plays a critical role in providing desktop support, hardware, software, and basic network diagnostics and troubleshooting to best facilitate a stable and reliable Information Technology infrastructure. The successful candidate is a tech- savvy problem solver with a passion for providing outstanding customer service being the first-line technical support to end-users via phone, e-mail or in-person.
Qualifications
Minimum Requirements for the position
- National IT Diploma (NQF Level 6)
- Code B Driver’s License (manual transmission)
- Three (3) to Four (4) Years relevant IT experience
- A+ and/or Microsoft Technology Associate (MTA) / qualifications
- Microsoft Certified: Azure Fundamentals ITIL Framework (Added advantage).
- Microsoft Technology Associate (MTA): Windows Operating System Funda-mentals (Added Advantage).
- Exposure to an IT Service environment supporting end-user computing.
- Prior experience in a 'teamwork' environment
Additional Information
The Ideal Candidate
- Strong Analytical and diagnostic skills.
- Ability to handle confidential matters and always maintaining confidentiality.
- Proven written and oral communications skills.
- Results orientated with strong attention to detail.
- Strong problem-solving skills.
- Ability to keep abreast with the latest trends through research.
- Ability to work independently and as part of a team.
- Excellent standards of personal conduct.
- Thorough planning and organizing skills.
- Basic project management skills.
- Strong interpersonal skills.
- Strong Stakeholder networking management.
CLOSING DATE: 18 NOVEMBER 2025