Desktop Support Specialist (Contractor)

  • Full-time

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

  • Are you interested in a high energy, rapidly growing technology and services provider that is changing the way companies conduct business ?
  • Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
  • Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! 

Altisource’s Software and Technology segment is responsible for incubating and launching market disruptive solutions that apply our core technologies and intellectual property including business process optimization platforms, advanced decision models, consumer sciences and business intelligence systems into market-leading software applications and services.

We are looking for energetic, highly skilled self-starter Desktop Support Specialist (Contractor),  who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

Job Description

WHAT YOU GET TO DO

  • Install, configure and troubleshoot hardware (including but not limited to desktops, laptops, IP phones and peripherals), software packages, operating systems, and company designed applications
  • Record, track and maintain equipment inventory
  • Resolve customer technology incidents and requests in a timely manner to comply with Service Level Agreements
  • Work as part of a team in providing guidance and support to L3 teams 

Qualifications

WHAT ABOUT YOU? You have...

  • Subject matter expert level experience working with Microsoft Windows Operating Systems ( Windows 7 to 10, Office 365; Server 2008 to 2012) and Microsoft Applications (Office & Skype for Business)
  • Established experience imaging and configuring laptops and desktops for customer deployment 
  • Very Strong troubleshooting, analytical, organizational and communication skills
  • Experience with  System Center Configuration Manager (SCCM);  Cisco or Avaya Telephony hardware;  VPN solutions such as RSA, Cisco or OpenVPN;  troubleshooting hardware and software issues related to laptops, desktops, and printers; and VMware

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity
• Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee
• Bonus Potential – if you go above and beyond, you should be rewarded

Good Health
• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
• Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks)

Happiness
• 10 paid holidays, plus 26 paid days off per year
• Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
• Opportunities to join our community service initiatives, including Habitat for Humanity
 

Are you up to the challenge? What are you waiting for? Apply today! Reach out to our Talent Acquisition Team directly at working@altisource.com  if we can be of any assistance.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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