We are seeking an experienced IT Infrastructure Systems Engineer to support, maintain, and enhance its hybrid Windows + Cloud server environment. Strong expertise in troubleshooting, automation, and monitoring is essential. Knowledge of Linux, container platforms, and virtualization is a plus.

The role requires technical autonomy, collaboration with internal teams and external partners, and the ability to document, communicate, and execute infrastructure changes reliably.

2. Organization

You will join the IT Infrastructure division, composed of two operational clusters:

• Implementation & Lifecycle
• Rollout & Support

This position belongs to the Rollout & Support Operations unit, responsible for deployments, maintenance, third‑line support, and monitoring of core systems.

3. Responsibilities

The IT Infrastructure Systems Engineer will:

• Install, configure, and troubleshoot Windows Server, Windows Desktop, and Cloud environments.
• Maintain and enhance monitoring solutions to ensure performance and stability.
• Provide high‑quality 3rd line support, coordinating with internal and external stakeholders.
• Support implementation of system changes, upgrades, and security patching.
• Drive infrastructure automation and scripting initiatives.
• Produce operational procedures and technical documentation.
• Translate complex technical topics into clear, business‑friendly language.

4. Main Tasks

After onboarding, the engineer will take ownership of Windows‑based systems:

Installation & Configuration

• Windows Server & desktop systems
• Cloud services
• Linux / container platforms (asset)

System Support & Administration

• Windows, Cloud, Linux (asset), virtualization platforms (asset)
• DNS / DHCP management
• Firewall requests and basic network diagnosis
• Security patching and upgrades

Operations & Monitoring

• System monitoring & incident follow up
• Change request handling
• Coordination with external partners

Automation & Packaging

• Automation using PowerShell, Ansible, Git, CI/CD pipelines
• Software packaging using modern MDM/endpoint tools (e.g., Intune, SCCM)

Documentation & Communication

• Write procedures & technical notes
• Participate in technical meetings
• Communicate technical concepts to business stakeholders

5. Technical Environment

Microsoft

• Windows desktop (recent versions)
• Windows Server (recent versions)
• Active Directory, Cloud Directory Services
• Cloud services & infrastructure

Linux (asset)

• Recent enterprise Linux distributions

Container Platforms (asset)

• Modern enterprise container platforms

DNS & DHCP

• Across Windows, Cloud, and Linux environments
• Configuration + troubleshooting

Virtualization

• Cloud-based virtual infrastructure
• Resource analysis and change management

Automation Tools

• Git (repository management)
• CI/CD pipelines
• PowerShell
• Ansible
• Bash (asset)

Monitoring (asset)

• Enterprise monitoring tools (e.g., Zabbix, Dynatrace)

Applications (asset)

• ITSM & documentation tools (e.g., Jira, NetTerrain)

Networking (asset)

• Firewall rule analysis and creation
• Basic troubleshooting
• Collaboration with network partners

6. Profile & Required Skills

Minimum Experience: 3+ years in a Windows & Cloud systems engineering role.

Core Competencies

• Strong analytical and troubleshooting skills
• Ability to plan and coordinate changes & small-scale projects
• High accuracy in incident/change follow-up
• Ability to work under pressure and reprioritize
• Effective communicator with non-technical stakeholders
• Collaborative mindset with internal and external teams
• Autonomous, process-oriented, comfortable in structured environments

Technical Skills

• Cloud (advanced)
• Windows Server (advanced)
• DNS (advanced)
• Microsoft Windows (intermediate)
• PowerShell (intermediate)
• Ansible (intermediate)
• Git / GitLab (intermediate)
• Linux (intermediate)
• Monitoring tools (beginner)
• Container platforms (nice to have)
• Bash (nice to have)
• Firewall basics (nice to have)

Certifications (Assets)

• Windows Server
• Cloud certifications
• Automation / CI/CD
• Container platforms
• Firewall technologies

Languages

• French: Fluent (mandatory)
• English: Professional (mandatory)
• Dutch: Bonus