Lumina Agency INC is a growing organization committed to providing dependable service, strong customer experiences, and professional support to our clients. We believe that great results come from teamwork, attention to detail, and a willingness to continuously improve.

As a Service Technician Assistant, you will support technicians with daily service activities, equipment preparation, basic troubleshooting, organization, and customer-related service tasks.

You will work closely with experienced team members while developing valuable technical, organizational, and customer service skills. The role offers opportunities to learn, take on additional responsibilities, and grow within the company.

Responsibilities

• Assist technicians with daily service and operational tasks.
• Prepare tools, equipment, and materials for scheduled assignments.
• Support basic inspections, troubleshooting, and service procedures.
• Maintain organized and clean work areas.
• Help track equipment, materials, and service documentation.
• Follow company procedures and established safety standards.
• Communicate professionally with team members and customers.
• Assist with loading, unloading, setup, and preparation of equipment when required.
• Report equipment concerns or service issues to the appropriate team member.
• Support additional operational duties as needed.

• Strong communication and interpersonal skills.
• Dependable, organized, and detail-oriented.
• Ability to follow instructions and established procedures.
• Comfortable working independently and as part of a team.
• Strong problem-solving skills and willingness to learn.
• Good time-management skills.
• Professional and positive attitude.
• Ability to handle multiple responsibilities in a fast-paced environment.
• Interest in developing technical and service-related skills.

• Competitive salary of $33,000 – $37,000 per year.
• Full-time employment.
• Professional training and skill development.
• Career growth and advancement opportunities.
• Hands-on learning in a supportive team environment.
• Opportunity to develop valuable technical and customer service skills.
• Stable and professional work environment.
• Collaborative company culture focused on development and performance.