At Lumina Agency INC, we believe that exceptional organizations are built by exceptional people. We are a dynamic company committed to operational excellence, professional growth, and creating an environment where every team member can thrive. Our collaborative culture encourages innovation, continuous learning, and meaningful career development while delivering outstanding service and support.

Lumina Agency INC is seeking a motivated and detail-oriented Junior Account Representative to join our growing team. This role is ideal for individuals who enjoy working with clients, solving problems, and contributing to business growth. As a Junior Account Representative, you will support account management activities, strengthen customer relationships, and ensure clients receive outstanding service throughout their experience.

Responsibilities

• Build and maintain positive relationships with clients.
• Assist with managing customer accounts and daily account activities.
• Respond to client inquiries in a professional and timely manner.
• Coordinate with internal departments to ensure client needs are met.
• Prepare reports, account updates, and business documentation.
• Identify opportunities to improve customer satisfaction.
• Support business development initiatives and account growth.
• Maintain accurate customer records and account information.
• Contribute to a collaborative and team-oriented work environment.

• Strong communication and interpersonal skills.
• Professional and customer-focused attitude.
• Excellent organizational and time management abilities.
• Strong attention to detail and problem-solving skills.
• Ability to multitask and prioritize responsibilities effectively.
• Comfortable working both independently and within a team.
• Basic computer proficiency and willingness to learn new systems.
• Positive attitude with a commitment to delivering exceptional service.

• Competitive salary ($47,000 – $52,000 annually)
• Professional growth and career advancement opportunities
• Comprehensive training and ongoing development
• Supportive and collaborative work environment
• Stable full-time employment
• Opportunity to develop valuable business and client management skills
• Recognition for performance and contributions
• Dynamic workplace with long-term career potential