At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Summary

We are seeking a motivated Entry Level Customer Service Assistant to support daily customer interactions and help ensure a positive service experience. This role is ideal for individuals beginning their careers who are eager to learn, develop communication skills, and contribute to a supportive team environment.

Responsibilities

• Greet and assist customers with questions and service needs.
• Provide clear and helpful information about products and services.
• Support customers in resolving routine concerns professionally.
• Maintain accurate records of customer interactions.
• Help ensure a positive and welcoming customer experience.
• Collaborate with team members to support service goals.
• Follow company procedures and customer service standards.
• Assist with daily operational support tasks.
• Build positive relationships through friendly communication.
• Participate in training and skill development programs.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Good problem-solving and organizational abilities.
• Ability to work well in a team environment.
• Dependable and detail-oriented.
• Ability to multitask in a fast-paced setting.

• Competitive salary ($45,000–$50,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Paid time off
• Health, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Work-life balance
• Performance recognition programs