Service Account Coordinator
- Full-time
Company Description
Skillbridge Academy is committed to helping individuals and organizations build stronger futures through professional development, strategic training, and career-focused solutions. Our team values innovation, professionalism, collaboration, and meaningful client relationships. We are seeking a motivated and relationship-driven Commercial Relationship Manager to join our growing organization in Baton Rouge.
Job Description
The Service Account Coordinator will serve as a key point of contact for clients, ensuring smooth communication, accurate account management, and high-quality service support. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining a professional and positive approach.
Responsibilities
- Manage and maintain client accounts with accuracy and professionalism
- Coordinate communication between clients and internal departments
- Monitor account activities, updates, and service requests
- Prepare reports, documentation, and account-related records
- Assist with scheduling, follow-ups, and client support activities
- Ensure timely resolution of client inquiries and concerns
- Maintain organized databases and administrative systems
- Support the team in achieving operational and customer service goals
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional and customer-focused mindset
- Ability to work effectively in a team-oriented environment
- Strong attention to detail and problem-solving skills
- Proficiency with computer systems and administrative tools
- Ability to manage deadlines and prioritize responsibilities efficiently
- Adaptable, dependable, and eager to learn
Additional Information
- Competitive salary package
- Opportunities for career growth and professional development
- Supportive and collaborative work environment
- Hands-on training and skill development
- Stable full-time schedule
- Modern and professional workplace culture
- Opportunity to work with a growing and motivated team