Service Account Coordinator

  • Full-time

Company Description

Skillbridge Academy is committed to helping individuals and organizations build stronger futures through professional development, strategic training, and career-focused solutions. Our team values innovation, professionalism, collaboration, and meaningful client relationships. We are seeking a motivated and relationship-driven Commercial Relationship Manager to join our growing organization in Baton Rouge.

Job Description

The Service Account Coordinator will serve as a key point of contact for clients, ensuring smooth communication, accurate account management, and high-quality service support. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining a professional and positive approach.

Responsibilities

  • Manage and maintain client accounts with accuracy and professionalism
  • Coordinate communication between clients and internal departments
  • Monitor account activities, updates, and service requests
  • Prepare reports, documentation, and account-related records
  • Assist with scheduling, follow-ups, and client support activities
  • Ensure timely resolution of client inquiries and concerns
  • Maintain organized databases and administrative systems
  • Support the team in achieving operational and customer service goals

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Professional and customer-focused mindset
  • Ability to work effectively in a team-oriented environment
  • Strong attention to detail and problem-solving skills
  • Proficiency with computer systems and administrative tools
  • Ability to manage deadlines and prioritize responsibilities efficiently
  • Adaptable, dependable, and eager to learn

Additional Information

  • Competitive salary package
  • Opportunities for career growth and professional development
  • Supportive and collaborative work environment
  • Hands-on training and skill development
  • Stable full-time schedule
  • Modern and professional workplace culture
  • Opportunity to work with a growing and motivated team