Lumina Agency is a dynamic company focused on delivering impactful brand experiences and high-quality client engagement solutions. We are passionate about creating memorable interactions that strengthen relationships between businesses and their audiences. Our team values professionalism, collaboration, creativity, and a strong commitment to excellence in every project we deliver.

The Junior Account Representative will play a key role in supporting client relationships, coordinating account activities, and ensuring excellent communication between internal teams and customers. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values professionalism and teamwork.

The selected candidate will assist with account management tasks, maintain organized records, and contribute to delivering high-quality service experiences that strengthen client satisfaction and company success.

Responsibilities

• Support daily account management operations and client communications
• Maintain accurate customer records and account information
• Coordinate with internal departments to ensure smooth project execution
• Assist in preparing reports, presentations, and client updates
• Respond to client inquiries in a timely and professional manner
• Monitor account progress and identify opportunities for improvement
• Build positive relationships with clients and team members
• Help maintain a high standard of customer satisfaction and service quality

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Professional attitude with strong attention to detail
• Ability to work both independently and collaboratively
• Problem-solving mindset and willingness to learn
• Basic proficiency with office and business software tools
• Strong interpersonal and client service skills
• Adaptability in a dynamic work environment

• Competitive salary package
• Career growth and advancement opportunities
• Supportive and collaborative work environment
• Professional development and skill-building opportunities
• Stable full-time position with long-term potential
• Modern and professional workplace culture
• Paid training and ongoing mentorship opportunities