Call Center Agent

  • Full-time

Company Description

At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Introduction

Join a communication-driven team where customer interaction and service excellence are key. This role is ideal for individuals looking to build professional experience in customer support.

Responsibilities

  • Handle inbound and outbound calls professionally.
  • Assist customers with inquiries and service requests.
  • Follow company procedures and communication guidelines.
  • Document customer interactions accurately.
  • Meet performance and service expectations.

Qualifications

  • Strong verbal communication and active listening skills.
  • Comfortable working in a high-volume call environment.
  • Reliable, punctual, and detail-oriented.
  • Goal-oriented with a positive attitude.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Clear growth opportunities within a structured development program
  • Professional skills development and leadership training
  • Collaborative and supportive work environment
  • Exposure to multiple business functions and career pathways
  • Full-time position with long-term career potential