Customer Service Representative

  • Full-time

Company Description

At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Introduction

Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills.

Responsibilities

  • Assist customers with inquiries, concerns, and service requests.
  • Provide clear, accurate, and professional information.
  • Resolve basic issues and escalate when necessary.
  • Maintain organized records of customer interactions.
  • Support daily operations and contribute to team goals.

Qualifications

  • Strong interpersonal and communication skills.
  • Customer-first mindset with a positive attitude.
  • Reliable and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level applicants encouraged; training provided.

Additional Information

  • Competitive salary
  • Clear growth opportunities within a structured development program
  • Professional skills development and leadership training
  • Collaborative and supportive work environment
  • Exposure to multiple business functions and career pathways
  • Full-time position with long-term career potential