Customer Service Representative
- Full-time
Company Description
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job Description
Introduction
Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills.
Responsibilities
- Assist customers with inquiries, concerns, and service requests.
- Provide clear, accurate, and professional information.
- Resolve basic issues and escalate when necessary.
- Maintain organized records of customer interactions.
- Support daily operations and contribute to team goals.
Qualifications
- Strong interpersonal and communication skills.
- Customer-first mindset with a positive attitude.
- Reliable and detail-oriented.
- Comfortable interacting with diverse individuals.
- Basic computer skills (data entry, CRM systems).
- Entry-level applicants encouraged; training provided.
Additional Information
- Competitive salary
- Clear growth opportunities within a structured development program
- Professional skills development and leadership training
- Collaborative and supportive work environment
- Exposure to multiple business functions and career pathways
- Full-time position with long-term career potential