Customer Service Agent

  • Full-time

Company Description

At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Introduction

Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills.

Responsibilities

  • Assist customers with inquiries, concerns, and service requests.
  • Provide accurate and friendly information.
  • Resolve basic issues and escalate when needed.
  • Maintain organized records of customer interactions.
  • Support daily operations and team service goals.

Qualifications

  • Strong interpersonal and communication skills.
  • Customer-oriented with a positive attitude.
  • Reliable and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Professional development and skill-building environment
  • Supportive and collaborative team culture
  • Stable, full-time employment