Customer Service Agent
- Full-time
Company Description
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job Description
Introduction
Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills.
Responsibilities
- Assist customers with inquiries, concerns, and service requests.
- Provide accurate and friendly information.
- Resolve basic issues and escalate when needed.
- Maintain organized records of customer interactions.
- Support daily operations and team service goals.
Qualifications
- Strong interpersonal and communication skills.
- Customer-oriented with a positive attitude.
- Reliable and detail-oriented.
- Comfortable interacting with diverse individuals.
- Entry-level candidates welcome; training provided.
Additional Information
- Competitive salary
- Growth opportunities within the company
- Professional development and skill-building environment
- Supportive and collaborative team culture
- Stable, full-time employment