At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Position Overview
The Customer Account Representative manages client accounts, ensuring strong relationships, customer satisfaction, and ongoing support.

Key Responsibilities

• Serve as the main point of contact for assigned customer accounts
• Assist clients with product, service, and account-related inquiries
• Resolve issues or escalate concerns when necessary
• Maintain accurate account records and updates
• Support account growth and retention initiatives
• Collaborate with internal teams to meet client needs

• Strong verbal and written communication skills
• Customer-focused mindset with problem-solving abilities
• Organizational and multitasking skills
• Basic computer proficiency (CRM systems are a plus)
• Professional and team-oriented attitude

• Competitive salary with growth opportunities
• Professional development and skill-building support
• Collaborative and supportive work environment
• Opportunities for career advancement within the company
• Exposure to diverse projects and industries
• Stable, full-time position with long-term potential