At Beloform Craft, we specialize in delivering refined business solutions that empower organizations to grow with clarity and precision. Our team is driven by innovation, structure, and a commitment to excellence, helping clients transform their sales operations into scalable, results-driven systems. We value professionalism, forward-thinking strategies, and individuals who are eager to make a measurable impact.

We are seeking a detail-oriented and client-focused Customer Account Representative to join our team in Boston. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with efficiency and professionalism while supporting account growth and retention.

Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Build and maintain strong, long-lasting client relationships
• Respond promptly to client inquiries and resolve issues effectively
• Monitor account performance and identify opportunities for improvement
• Coordinate with internal teams to ensure timely delivery of services
• Maintain accurate records of client interactions and account activity
• Support the onboarding process for new clients

• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Problem-solving mindset with attention to detail
• Ability to manage multiple accounts simultaneously
• Professional demeanor and customer-focused attitude
• Proficiency in basic computer applications and CRM systems

• Competitive salary
• Growth opportunities within the company
• Professional development and skill-building support
• Collaborative and supportive work environment
• Stable, full-time position