At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Position Overview
The Customer Service Representative handles customer inquiries and ensures a positive and efficient customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information about products or services
• Resolve customer concerns or escalate issues when necessary
• Maintain detailed records of customer interactions
• Support customer satisfaction and retention efforts

• Strong verbal and written communication skills
• Customer-focused mindset and problem-solving abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment
• Reliable and team-oriented

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and supportive work environment
• Skill development through hands-on experience
• Full-time position with stable working hours