At Lumina Agency INC, we specialize in delivering innovative brand experiences that connect businesses with their target audiences in meaningful ways. Our team is driven by creativity, professionalism, and a commitment to excellence. We partner with leading brands to elevate their presence and build lasting customer relationships through strategic outreach and in-person engagement.

Lumina Agency INC is seeking a motivated and detail-oriented Junior Account Representative to join our team in Lawrence, MA. This role is ideal for individuals who are eager to develop strong client relationship skills while contributing to business growth. You will work closely with internal teams and clients to ensure seamless communication, support account management efforts, and maintain high levels of client satisfaction.

Responsibilities

• Assist in managing and maintaining client accounts with professionalism and accuracy
• Serve as a point of contact for client inquiries and provide timely support
• Coordinate with internal teams to ensure client needs are met effectively
• Monitor account performance and contribute to reporting and analysis
• Support the development and implementation of client-focused strategies
• Maintain organized records and documentation for all assigned accounts

• Strong communication and interpersonal skills
• High level of organization and attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Problem-solving mindset with a proactive approach
• Professional demeanor and client-focused attitude
• Adaptability and willingness to learn new processes and tools

• Competitive salary package ($52,000 – $56,000 per year)
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Ongoing training and development programs
• Stable full-time position with long-term potential