At Dinamic AS Group, we are dedicated to delivering innovative communication strategies that strengthen brand identity and foster meaningful connections. Our team thrives on creativity, collaboration, and a commitment to excellence, supporting clients across diverse industries with tailored public relations solutions.

We are seeking a detail-oriented and organized Service Account Coordinator to join our growing team in Charlotte, NC. In this role, you will serve as a key point of contact between clients and internal teams, ensuring seamless coordination of services and maintaining high standards of customer satisfaction.

Responsibilities

• Manage and maintain client accounts with a focus on accuracy and efficiency
• Coordinate service requests and ensure timely follow-ups
• Communicate with internal departments to align service delivery with client needs
• Monitor account activity and provide updates to clients as required
• Assist in resolving client inquiries in a professional and timely manner
• Maintain organized records and documentation for all assigned accounts
• Support continuous improvement initiatives to enhance service quality

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Ability to multitask and prioritize in a fast-paced environment
• High attention to detail and problem-solving mindset
• Professional demeanor with a customer-focused approach
• Proficiency in basic computer systems and office tools

• Competitive salary package
• Opportunities for professional growth and career advancement
• Ongoing training and skill development
• Supportive and collaborative work environment
• Stable full-time position with long-term potential