Customer Support Assistant

  • Full-time

Company Description

Dinamic AS Group is a growing and forward-thinking organization committed to delivering high-quality operational and facility support services. We take pride in maintaining safe, efficient, and well-managed environments for our clients. Our team values reliability, collaboration, and continuous improvement, offering employees a stable workplace with opportunities for growth and skill development.

Job Description

We are seeking a motivated and detail-oriented Customer Support Assistant to join our team in Orlando, FL. In this role, you will be responsible for assisting customers with inquiries, providing accurate information, and ensuring a seamless support experience. This position is ideal for individuals who are organized, proactive, and committed to delivering excellent service.

Responsibilities

  • Respond to customer inquiries in a timely and professional manner
  • Provide accurate information regarding products, services, and processes
  • Maintain and update customer records in internal systems
  • Assist with resolving customer concerns and escalating issues when necessary
  • Support administrative tasks related to customer service operations
  • Collaborate with internal teams to ensure customer satisfaction

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work both independently and within a team environment
  • Attention to detail and problem-solving mindset
  • Basic computer proficiency and ability to learn new systems quickly

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Supportive and professional work environment
  • Skill development and training programs
  • Stable, full-time position