Client Service Associate

  • Full-time

Company Description

Park 6 Logistic is a growing logistics and operations company committed to efficiency, reliability, and operational excellence. Our team works collaboratively to support production and distribution processes that keep businesses moving forward. We pride ourselves on maintaining a professional environment where organization, precision, and teamwork drive our success. At Park 6 Logistic, employees have the opportunity to develop valuable operational skills while contributing to a company focused on performance and continuous improvement.

Job Description

Park 6 Logistic is seeking a detail-oriented and professional Client Service Associate to support our client relations and operational coordination efforts in Cincinnati. This role serves as a key point of contact for clients, helping ensure a smooth service experience while maintaining accurate records, coordinating requests, and supporting internal logistics teams.

The ideal candidate is organized, proactive, and comfortable working in a fast-paced business environment where communication and accuracy are essential.

Responsibilities

  • Serve as a primary point of contact for client inquiries and service requests

  • Maintain clear communication between clients and internal departments

  • Assist with coordinating service schedules, documentation, and order updates

  • Monitor client accounts and ensure accurate records within internal systems

  • Provide administrative support related to logistics and client services

  • Help resolve client concerns in a timely and professional manner

  • Support operational teams by ensuring all client information is properly documented

  • Contribute to maintaining high service standards and client satisfaction

Qualifications

  • Strong communication and interpersonal skills

  • Excellent organizational and time management abilities

  • Attention to detail and accuracy when handling documentation and data

  • Ability to work effectively both independently and within a team

  • Professional attitude and customer-focused mindset

  • Problem-solving skills and the ability to adapt in a fast-paced environment

Additional Information

  • Competitive salary ($52,000 – $56,000 per year)

  • Opportunities for professional growth and career development

  • Supportive and collaborative team environment

  • Skill development through hands-on experience

  • Stable full-time position within a growing company

  • Exposure to logistics operations and client management processes