Service Account Coordinator
- Full-time
Company Description
Dinamic AS Group is a forward-thinking organization dedicated to delivering innovative solutions and exceptional service across diverse industries. Our team is driven by collaboration, precision, and a commitment to excellence. We believe that strong project coordination and effective communication are key to delivering successful outcomes for our clients and partners.
At Dynamic AS Group, we foster a professional environment where individuals are encouraged to grow, contribute ideas, and develop their careers while working alongside a motivated and supportive team.
Job Description
Dinamic AS Group is seeking a highly organized and detail-oriented Service Account Coordinator to join our team in Lawrence, MA. In this role, you will serve as a key point of coordination between clients and internal service teams, ensuring that accounts are managed efficiently and service requests are handled promptly.
The ideal candidate is proactive, communicative, and capable of managing multiple priorities while maintaining a high standard of service.
Responsibilities
Coordinate daily service account activities and maintain accurate client records
Act as a liaison between clients and internal departments to ensure service requests are addressed efficiently
Monitor account activity and assist with scheduling, documentation, and follow-ups
Maintain organized records of service interactions, reports, and account updates
Support the team with administrative coordination related to service accounts
Assist in resolving client inquiries and ensuring a high level of customer satisfaction
Collaborate with internal teams to improve service processes and account management workflows
Qualifications
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Attention to detail and the ability to maintain accurate records
Problem-solving mindset and ability to work in a fast-paced environment
Professional attitude and ability to work both independently and within a team
Proficiency with basic office software and digital systems
Additional Information
Competitive salary ($49,000 – $53,000 per year)
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Skill development and ongoing learning opportunities
Stable full-time position with long-term potential