GG Media is a dynamic communications and brand development firm dedicated to helping organizations strengthen their public presence and build meaningful connections with their audiences. Our team focuses on strategic communication, brand positioning, and professional outreach that drives measurable impact. At GG Media, we believe in creativity, collaboration, and delivering thoughtful communication solutions that elevate our clients’ reputation and visibility.

GG Media is seeking a Client Relationship Representative to join our growing team in Louisville, KY. In this role, you will serve as a key point of contact between the company and its clients, ensuring a positive and professional experience throughout every interaction. The ideal candidate will focus on building strong relationships, understanding client needs, and helping maintain long-term partnerships that contribute to the company’s continued growth.

Responsibilities

• Build and maintain strong relationships with clients to ensure satisfaction and long-term engagement

• Serve as a primary point of contact for client inquiries and provide professional support

• Communicate client feedback and needs to internal teams to improve service delivery

• Coordinate with different departments to ensure client expectations are met

• Maintain accurate records of client interactions and account updates

• Support the team in identifying opportunities to strengthen client partnerships

• Strong communication and interpersonal skills

• Excellent organizational and problem-solving abilities

• Ability to manage multiple tasks in a fast-paced environment

• Professional and client-focused approach

• Strong attention to detail and reliability

• Ability to work both independently and as part of a team

• Competitive salary

• Opportunities for professional growth and career development

• Collaborative and supportive work environment

• Skill development and ongoing training opportunities

• Full-time stable position within a growing company