Skillbridge Academy is dedicated to helping individuals advance their careers through high-quality education and professional development programs. Our mission is to provide students with the knowledge, guidance, and support they need to transition successfully into new opportunities and industries. At Skillbridge Academy, we value professionalism, collaboration, and a student-first approach that empowers individuals to reach their full potential.

Skillbridge Academy is seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations in Dallas, TX. In this role, you will act as a key point of coordination between internal teams and clients, ensuring that service accounts are managed efficiently and that client needs are addressed promptly and professionally.

The ideal candidate is organized, communicative, and committed to maintaining high standards of service and operational support.

Responsibilities

• Coordinate daily activities related to client service accounts and internal operations

• Serve as a point of contact for account inquiries and service-related requests

• Maintain accurate records and documentation for client accounts

• Collaborate with internal departments to ensure timely delivery of services

• Monitor account performance and assist with resolving service issues

• Support account managers with administrative and operational tasks

• Assist in preparing reports, summaries, and account updates

• Ensure a high level of professionalism and responsiveness in all client interactions

• Strong organizational and time management skills

• Excellent written and verbal communication abilities

• Ability to manage multiple tasks and priorities effectively

• Attention to detail and strong problem-solving skills

• Professional mindset with a customer-focused approach

• Ability to work collaboratively in a team-oriented environment

• Basic proficiency with office and business software tools

• Competitive salary

• Opportunities for professional growth and career development

• Skill development through hands-on experience and internal training

• Supportive and collaborative work environment

• Stable full-time position within a growing organization