Service Account Coordinator
- Full-time
Company Description
At Trillex Creative Events, we specialize in creating immersive brand experiences that connect companies with their audiences in meaningful and memorable ways. Our team thrives on creativity, strategic thinking, and flawless execution. We partner with innovative brands to deliver high-impact promotional campaigns, live activations, and experiential marketing events that drive measurable results.
Job Description
The Service Account Coordinator serves as a vital link between clients and internal teams. This role ensures seamless communication, efficient project coordination, and exceptional service delivery throughout the lifecycle of each account. The ideal candidate is detail-oriented, proactive, and committed to maintaining high standards of client satisfaction.
Responsibilities
Coordinate day-to-day account activities and client communications
Support event planning logistics and service delivery timelines
Maintain accurate documentation, schedules, and account records
Collaborate with operations and creative teams to ensure project alignment
Monitor project milestones and proactively address potential issues
Prepare reports, updates, and summaries for internal and client review
Uphold company standards of professionalism and quality assurance
Qualifications
Strong organizational and time-management skills
Excellent written and verbal communication abilities
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented with a solution-focused mindset
Professional demeanor and client-centered approach
Proficiency in standard office software and administrative systems
Strong collaborative and interpersonal skills
Additional Information
Competitive salary ($51,000 – $55,000 per year)
Opportunities for professional growth and career advancement
Skill development in account management and event operations
Collaborative and supportive team environment
Exposure to high-level creative and corporate event projects
Full-time, stable position within a growing organization