Service Account Coordinator

  • Full-time

Company Description

At Trillex Creative Events, we specialize in creating immersive brand experiences that connect companies with their audiences in meaningful and memorable ways. Our team thrives on creativity, strategic thinking, and flawless execution. We partner with innovative brands to deliver high-impact promotional campaigns, live activations, and experiential marketing events that drive measurable results.

 

Job Description

The Service Account Coordinator serves as a vital link between clients and internal teams. This role ensures seamless communication, efficient project coordination, and exceptional service delivery throughout the lifecycle of each account. The ideal candidate is detail-oriented, proactive, and committed to maintaining high standards of client satisfaction.

Responsibilities

  • Coordinate day-to-day account activities and client communications

  • Support event planning logistics and service delivery timelines

  • Maintain accurate documentation, schedules, and account records

  • Collaborate with operations and creative teams to ensure project alignment

  • Monitor project milestones and proactively address potential issues

  • Prepare reports, updates, and summaries for internal and client review

  • Uphold company standards of professionalism and quality assurance

Qualifications

  • Strong organizational and time-management skills

  • Excellent written and verbal communication abilities

  • Ability to manage multiple tasks in a fast-paced environment

  • Detail-oriented with a solution-focused mindset

  • Professional demeanor and client-centered approach

  • Proficiency in standard office software and administrative systems

  • Strong collaborative and interpersonal skills

Additional Information

  • Competitive salary ($51,000 – $55,000 per year)

  • Opportunities for professional growth and career advancement

  • Skill development in account management and event operations

  • Collaborative and supportive team environment

  • Exposure to high-level creative and corporate event projects

  • Full-time, stable position within a growing organization