Service Account Coordinator
- Full-time
Company Description
Elevare Branding is a forward-thinking company dedicated to delivering strategic communication solutions that strengthen brand presence and customer engagement. We pride ourselves on professionalism, performance-driven results, and cultivating a supportive environment where team members are empowered to grow and excel. At Elevare Branding, we believe that exceptional client experiences begin with exceptional people.
Job Description
Elevare Branding is seeking a detail-oriented and proactive Service Account Coordinator to join our Boston team. In this role, you will serve as a key point of contact for client accounts, ensuring smooth coordination between clients and internal departments. The ideal candidate is highly organized, client-focused, and motivated to contribute to both operational efficiency and exceptional service delivery.
This position offers a competitive salary, clear growth opportunities, and the chance to develop valuable professional skills within a supportive and collaborative environment.
Responsibilities
Coordinate daily communication between clients and internal teams
Maintain and update client account records with accuracy and confidentiality
Monitor account activity to ensure timely execution of services
Assist in preparing reports, presentations, and account documentation
Support onboarding processes for new clients
Identify opportunities to enhance client satisfaction and service efficiency
Resolve inquiries in a professional and timely manner
Qualifications
Strong organizational and time-management skills
Excellent written and verbal communication skills
Ability to manage multiple tasks in a fast-paced environment
Problem-solving mindset with attention to detail
Professional demeanor and client-focused attitude
Proficiency in Microsoft Office or comparable systems
Team-oriented with the ability to work independently when needed
Additional Information
Competitive salary ($52,000 – $56,000 per year)
Clear career advancement and growth opportunities
Professional skill development and training support
Collaborative and professional work environment
Stable, full-time employment