SkillBridge Academy is a forward-thinking organization dedicated to developing practical skills and empowering individuals through hands-on training and technical excellence. We believe in building strong foundations — both in our programs and within our team. Our environment fosters collaboration, growth, and continuous learning, ensuring every team member has the opportunity to expand their capabilities while contributing to meaningful work.

SkillBridge Academy is seeking a detail-oriented and proactive Service Account Assistant to support our client service and account management operations. This role plays a key part in maintaining strong client relationships, ensuring accurate documentation, and assisting with the coordination of service-related activities.

The ideal candidate thrives in an organized environment, communicates effectively, and takes initiative in supporting both internal teams and external partners.

Responsibilities

• Assist account managers in coordinating client service activities

• Maintain and update client records with accuracy and confidentiality

• Prepare reports, service summaries, and documentation as needed

• Support onboarding processes for new service accounts

• Monitor service timelines and follow up on outstanding items

• Communicate with clients to ensure service expectations are met

• Collaborate with internal departments to streamline account workflows

• Provide administrative support to enhance overall service efficiency

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

• Professional and client-focused mindset

• Ability to work independently and as part of a team

• Proficiency in basic office and documentation systems

• Detail-oriented with strong problem-solving skills

• Adaptability in a fast-paced environment

• Competitive salary ($50,000 – $55,000 per year)

• Growth opportunities within a supportive organization

• Ongoing professional skill development

• Structured training and mentorship

• Collaborative and professional work environment

• Full-time employment with long-term advancement potential