Call Center Agent

  • Full-time

Company Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Overview:
We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering outstanding customer support.

Key Responsibilities:

  • Answer incoming calls and assist customers

  • Make outbound calls as required

  • Resolve concerns and provide accurate information

  • Document call details and outcomes

  • Meet performance goals

What We Offer:

  • Paid training

  • Performance-based advancement

  • Structured and supportive environment

Qualifications

  • Strong phone communication skills

  • Goal-oriented and organized

  • Ability to multitask

  • Reliable and professional

  • Training provided

Additional Information

  • Competitive salary: $58,000 – $62,000 per year

  • Structured career advancement opportunities

  • Professional development and leadership training

  • Performance-based growth incentives

  • Collaborative and growth-focused company culture

  • Full-time, stable employment