Call Center Agent
- Full-time
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Overview:
We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering outstanding customer support.
Key Responsibilities:
Answer incoming calls and assist customers
Make outbound calls as required
Resolve concerns and provide accurate information
Document call details and outcomes
Meet performance goals
What We Offer:
Paid training
Performance-based advancement
Structured and supportive environment
Qualifications
Strong phone communication skills
Goal-oriented and organized
Ability to multitask
Reliable and professional
Training provided
Additional Information
Competitive salary: $58,000 – $62,000 per year
Structured career advancement opportunities
Professional development and leadership training
Performance-based growth incentives
Collaborative and growth-focused company culture
Full-time, stable employment