Client Experience Coordinator
- Full-time
Company Description
GG Media is a dynamic marketing and brand development firm dedicated to delivering high-impact campaigns and measurable growth for our clients. With a strong presence in Texas and a reputation for excellence, we specialize in strategic brand positioning, experiential marketing, and customer engagement solutions. Our team thrives on innovation, professionalism, and results-driven performance. At GG Media, we believe that strong brands are built through authentic connections and consistent representation.
Job Description
GG Media is seeking a Client Experience Coordinator to serve as a key point of contact between our clients and internal teams. This role is designed for a highly organized and service-oriented professional who thrives in a fast-paced environment and is passionate about delivering outstanding client support. The ideal candidate will ensure seamless communication, maintain project alignment, and elevate the overall client experience.
Responsibilities
Act as the primary liaison between clients and internal departments
Coordinate client onboarding processes and maintain accurate records
Monitor project timelines and ensure deliverables are met efficiently
Address client inquiries with professionalism and timely follow-up
Assist in preparing reports, presentations, and performance summaries
Identify opportunities to enhance client satisfaction and retention
Support leadership with administrative coordination and scheduling
Qualifications
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Detail-oriented with the ability to manage multiple priorities
Professional demeanor and client-focused mindset
Proficiency in Microsoft Office Suite and general business software
Problem-solving skills and adaptability in a team environment
Additional Information
Competitive salary ($48,000 – $52,000 annually)
Growth opportunities within a fast-expanding organization
Professional development and skill-building environment
Supportive and collaborative team culture
Stable, full-time employment in Fort Worth, TX
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