At Swift7 Consultants, we are committed to delivering high-quality customer engagement solutions that help businesses grow through clear communication, efficiency, and professionalism. Our team-driven culture values reliability, continuous improvement, and people who take pride in providing exceptional service. We believe in developing talent, fostering long-term careers, and creating an environment where individuals can grow both professionally and personally.

We are currently seeking a motivated and detail-oriented Client Service Associate to join our New Orleans team. This role is ideal for individuals who enjoy working directly with clients, managing communications, and supporting internal teams to ensure a seamless client experience. The Client Service Associate plays a key role in maintaining client satisfaction and supporting daily business operations.

Responsibilities

• Serve as a primary point of contact for client inquiries and requests

• Provide accurate information and timely support to clients

• Coordinate with internal departments to ensure client needs are met

• Maintain organized client records and documentation

• Assist with onboarding new clients and ongoing account support

• Identify opportunities to improve service processes and client experience

• Uphold company standards of professionalism and confidentiality

• Competitive salary ($50,000 – $54,000 annually)

• Growth opportunities and professional development

•  

• Skill-building in client relations, communication, and operations

• Supportive and collaborative work environment

• Stable, full-time position with long-term potential