Customer Account Representative
- Full-time
Company Description
At Swift7 Consultants, we believe that exceptional environments begin with exceptional people. We partner with residential, commercial, and corporate clients to deliver high-quality cleaning solutions that reflect professionalism, reliability, and attention to detail. Our team-oriented culture values consistency, respect, and long-term growth, creating opportunities for individuals who take pride in their work and want to build a stable career.
Job Description
Swift7 Consultants is seeking a Customer Account Representative to serve as a key point of contact between our clients and internal teams. This role focuses on managing client accounts, ensuring satisfaction, and supporting ongoing business relationships through clear communication and proactive problem-solving.
The ideal candidate is organized, detail-oriented, and confident in professional client interactions.
Responsibilities
Serve as the primary contact for assigned customer accounts
Build and maintain strong, long-term client relationships
Address client inquiries and resolve issues in a timely and professional manner
Coordinate with internal departments to ensure client needs are met
Monitor account activity and provide accurate updates when required
Maintain detailed records and documentation of client interactions
Support account growth through service excellence and reliability
Qualifications
Strong verbal and written communication skills
Professional demeanor with a client-focused mindset
Ability to manage multiple accounts and priorities efficiently
Strong organizational and problem-solving abilities
Comfortable working in a fast-paced, professional environment
Proficient with basic office tools and internal systems
Additional Information
Competitive salary ($57,000 – $60,000 annually)
Clear growth and advancement opportunities
Skill development and professional training
Supportive and collaborative work environment
Stable full-time position
Long-term career potential within the company
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