Park 6 Logistic is a growing logistics and warehousing company committed to efficiency, reliability, and operational excellence. We support our partners through streamlined supply chain solutions and a strong, team-driven work environment. At Park 6 Logistic, we value dedication, accountability, and the opportunity for every team member to grow alongside the company.

We are seeking a dedicated and detail-oriented Customer Service Agent to join our team in Charlotte, NC. This role is essential in ensuring a seamless experience for our clients by providing accurate information, resolving inquiries, and supporting daily operational communication. The ideal candidate is professional, organized, and motivated to grow within a dynamic logistics environment.

Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, and internal systems

• Provide timely and accurate information regarding orders, deliveries, and service requests

• Resolve customer issues efficiently while maintaining a high level of professionalism

• Coordinate with internal teams to ensure customer needs are met

• Maintain accurate records and update customer information as needed

• Support daily operations by ensuring clear and effective communication

• Strong verbal and written communication skills

• Professional and customer-focused mindset

• Ability to multitask and prioritize in a fast-paced environment

• Strong organizational and problem-solving abilities

• Basic computer proficiency and ability to learn internal systems quickly

• Reliability, attention to detail, and a proactive attitude

• Competitive salary ($42,000 – $46,000 per year)

• Opportunities for professional growth and internal advancement

• Supportive and team-oriented work environment

• Stable full-time position with long-term potential

• Ongoing skill development and training opportunities