Swift7 Consultants is a dynamic and forward-thinking consulting firm committed to delivering exceptional solutions through strategic planning, innovation, and excellence in execution. Our team thrives in a collaborative, fast-paced environment where creativity and professionalism go hand in hand. We believe in empowering talent, fostering growth, and building long-term careers.

We are currently seeking a motivated and reliable Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who enjoy working in a fast-paced, professional environment and take pride in providing exceptional support and service. As a key point of contact, you will play an essential role in ensuring positive client experiences and maintaining strong relationships.

Responsibilities

• Serve as the primary point of contact for client inquiries and requests

• Provide accurate information and timely assistance to customers

• Maintain clear and professional communication across all interactions

• Resolve issues efficiently while ensuring customer satisfaction

• Document and update customer information as required

• Collaborate with internal teams to ensure seamless service delivery

• Strong communication and interpersonal skills

• Professional demeanor and customer-focused mindset

• Ability to multitask and manage priorities effectively

• Strong organizational and problem-solving abilities

• Reliability, punctuality, and attention to detail

• Competitive salary

• Growth opportunities within the company

• Professional and supportive work environment

• Ongoing training and skill development

• Stable, full-time position with long-term potential