At Elevare Branding, we specialize in creating impactful brand experiences through strategic events and innovative campaigns. Our team is driven by creativity, precision, and a commitment to excellence. We work with forward-thinking clients and foster an environment where ideas are valued, skills are developed, and careers are elevated.

We are seeking a Customer Service Trainer to join our Chicago team. This role is ideal for an individual who is passionate about coaching, developing teams, and driving high-quality customer interactions. The Customer Service Trainer will play a key role in shaping training strategies, enhancing communication skills, and ensuring service standards align with company objectives.

Responsibilities

• Design and deliver engaging customer service training programs

• Coach team members on communication, problem-solving, and service excellence

• Develop training materials, guides, and performance resources

• Monitor training effectiveness and recommend improvements

• Collaborate with leadership to align training with business goals

• Support onboarding and continuous development initiatives

• Strong communication and presentation skills

• Ability to train, mentor, and motivate diverse teams

• Excellent organizational and time management skills

• Analytical mindset with attention to performance improvement

• Professional, adaptable, and solution-oriented approach

• Competitive salary ($49,000 – $54,000 annually)

• Clear growth and advancement opportunities

• Structured training and professional development

• Collaborative and supportive work environment

• Long-term career stability within a growing organization