Park 6 Logistic is a forward-thinking logistics company committed to efficiency, innovation, and excellence in supply chain solutions. We pride ourselves on building strong internal and external relationships through clear communication, operational precision, and a people-first culture. As we continue to grow, we are seeking talented professionals who value collaboration, professionalism, and long-term career development.

We are currently seeking a detail-oriented and motivated Customer Service Assistant to join our Riverside, CA office. This role plays a key part in maintaining strong relationships with clients by providing timely support, accurate information, and seamless coordination between internal teams and customers. The ideal candidate is organized, communicative, and thrives in a fast-paced professional environment.

Responsibilities

• Serve as a primary point of contact for customer inquiries and service requests

• Provide accurate information regarding shipments, schedules, and service updates

• Coordinate with internal departments to ensure efficient resolution of customer needs

• Maintain clear and professional communication via phone, email, and internal systems

• Update records, track requests, and ensure documentation is accurate and complete

• Support daily administrative and customer service operations

• Strong verbal and written communication skills

• Professional demeanor with a customer-focused mindset

• Ability to manage multiple tasks and prioritize effectively

• Attention to detail and strong organizational abilities

• Comfortable working in a team-based office environment

• Basic computer proficiency and ability to learn internal systems

• Competitive salary ($43,000 – $47,000 annually)

• Growth opportunities within a stable and expanding company

• Supportive and professional work environment

• Skill development and ongoing learning opportunities

• Full-time, consistent schedule