Service Account Assistant
- Full-time
Company Description
At Trillex Events & Marketing, we specialize in creating unforgettable experiences that leave a lasting impression. Our team thrives on creativity, collaboration, and delivering excellence at every event. We are passionate about innovation and building strong connections between brands and their audiences. Join us and be part of a company where your contributions truly make an impact.
Job Description
The Service Account Assistant plays a key role in supporting account management and service coordination. This position involves working closely with internal teams and clients to ensure smooth communication, accurate documentation, and efficient service delivery. The ideal candidate is organized, reliable, and committed to maintaining high service standards.
Responsibilities
Assist in managing client service accounts and maintaining accurate records
Support account managers with daily operational tasks
Coordinate communication between clients and internal departments
Monitor service requests and ensure timely follow-ups
Prepare reports, documentation, and account updates
Maintain professionalism and confidentiality in all client interactions
Qualifications
Strong organizational and time-management abilities
Excellent written and verbal communication skills
Attention to detail and problem-solving mindset
Ability to work effectively in a team-oriented environment
Proficiency with basic office software and data management tools
Willingness to learn and adapt in a fast-paced setting
Additional Information
Competitive salary ranging from $50,000 to $54,000 per year
Clear growth opportunities and career development pathways
Supportive and professional work environment
Ongoing training and skill development
Stable full-time position with long-term potential