Skillbridge Academy is a dynamic and forward-thinking organization dedicated to excellence in operations and logistics. We pride ourselves on creating a collaborative, professional, and growth-oriented environment where employees are empowered to thrive. Our commitment to innovation and efficiency sets us apart in the industry, and we are seeking dedicated individuals to join our team and contribute to our ongoing success.

We are seeking a dedicated Customer Service Liaison to join our Miami team. This role is ideal for a professional who enjoys connecting with clients, solving challenges, and ensuring an exceptional service experience. As a key member of our team, you will act as the bridge between our academy and our valued clients, providing clear communication and support to meet their needs effectively.

Responsibilities:

• Serve as the primary point of contact for client inquiries and support.

• Build and maintain strong client relationships to ensure satisfaction and loyalty.

• Coordinate internal teams to resolve issues and provide timely solutions.

• Document client interactions and maintain accurate records in our system.

• Identify opportunities to enhance processes and improve the client experience.

• Strong communication and interpersonal skills.

• Excellent problem-solving and organizational abilities.

• Ability to manage multiple tasks and prioritize effectively.

• Professional attitude and a commitment to delivering exceptional service.

• Competitive salary ($51k – $55k annually).

• Opportunities for career growth and professional development.

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• Skill-building and training programs to enhance your expertise.

• Collaborative and supportive work environment.