Client Relationship Manager

  • Full-time

Company Description

Swift 7 Consultants is a dynamic and forward-thinking firm dedicated to delivering exceptional solutions in the consulting and production industry. We pride ourselves on fostering a collaborative environment where innovation, professionalism, and personal growth are at the forefront. Joining our team means becoming part of a company that values your contributions, encourages continuous development, and provides opportunities to advance your career.

 

Job Description

We are seeking a Client Relationship Manager to join our Cincinnati team. This role focuses on building and maintaining strong relationships with clients, ensuring their needs are met, and driving client satisfaction. You will serve as a key liaison between our clients and internal teams, ensuring seamless communication and delivering outstanding service.

Responsibilities:

  • Develop and maintain strong, long-term relationships with clients.

  • Serve as the main point of contact for client inquiries and needs.

  • Collaborate with internal teams to ensure client expectations are met.

  • Identify opportunities to enhance client satisfaction and deliver value.

  • Monitor client accounts and report on performance and outcomes.

  • Support the team in strategic planning and client-focused initiatives.

 

Qualifications

  • Excellent communication and interpersonal skills.

  • Strong organizational skills and attention to detail.

  • Ability to work collaboratively in a fast-paced environment.

  • Proactive problem-solving mindset and client-focused approach.

  • Professional demeanor with a commitment to delivering exceptional service.

Additional Information

  • Competitive salary ($53,000 – $58,000 per year).

  • Opportunities for professional growth and career advancement.

  • Supportive and collaborative work environment.

  • Skill development and training programs.

  • Job type: Full-time, on-site in Cincinnati, OH.