SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and organizations through strategic communication, professional development, and innovative learning solutions. We foster a collaborative, growth-oriented environment where talent is valued, ideas are encouraged, and careers are built with purpose.

We are seeking a Customer Account Representative to join our Charlotte team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and care. This position is ideal for someone who excels in communication, organization, and problem-solving.

Responsibilities:

• Serve as the main point of contact for client accounts

• Build and maintain strong relationships with clients

• Understand client needs and provide tailored solutions

• Collaborate with internal teams to ensure client satisfaction

• Manage account data, documentation, and reporting

• Identify opportunities to improve client experience

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Detail-oriented with problem-solving capabilities

• Ability to work collaboratively in a team environment

• Proficiency in basic computer applications and data management

• Competitive salary: $57,000 – $61,000 annually

• Opportunities for professional growth and development

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• Skill-building and ongoing training programs

• Supportive and collaborative work environment

• Full-time position with consistent schedule