Communications Agent
- Full-time
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Location: On-site
Job Type: Full-Time
Job Overview
We are seeking a confident and articulate Communications Agent to manage customer and client communications while representing the company’s brand and messaging. This role is ideal for individuals with strong interpersonal skills and an interest in communications, marketing, or customer relations.
Key Responsibilities
Communicate with customers and clients via phone, email, and in-person
Deliver clear and consistent brand messaging
Respond to inquiries and provide accurate information
Maintain detailed records of communications
Collaborate with marketing, sales, and customer service teams
Assist with presentations and communication materials
Represent the brand professionally at events or promotions
What We Offer
Paid training and professional development
Career growth opportunities in communications, marketing, or leadership
Supportive and team-oriented work environment
Competitive compensation
Ideal Candidate
Confident communicator with a professional demeanor
Detail-oriented and organized
Positive attitude and team-oriented mindset
Interested in brand representation and customer engagement
Qualifications
Excellent verbal and written communication skills
Strong customer service and interpersonal abilities
Ability to multitask in a fast-paced environment
Basic computer and data entry skills
Previous communications, call center, or customer service experience (a plus)
Additional Information
Competitive salary: $59,000 – $64,000 per year.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Skills development through hands-on experience in various marketing functions.