Communications Agent

  • Full-time

Company Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Location: On-site
Job Type: Full-Time

Job Overview

We are seeking a confident and articulate Communications Agent to manage customer and client communications while representing the company’s brand and messaging. This role is ideal for individuals with strong interpersonal skills and an interest in communications, marketing, or customer relations.

Key Responsibilities

  • Communicate with customers and clients via phone, email, and in-person

  • Deliver clear and consistent brand messaging

  • Respond to inquiries and provide accurate information

  • Maintain detailed records of communications

  • Collaborate with marketing, sales, and customer service teams

  • Assist with presentations and communication materials

  • Represent the brand professionally at events or promotions

What We Offer

  • Paid training and professional development

  • Career growth opportunities in communications, marketing, or leadership

  • Supportive and team-oriented work environment

  • Competitive compensation

Ideal Candidate

  • Confident communicator with a professional demeanor

  • Detail-oriented and organized

  • Positive attitude and team-oriented mindset

  • Interested in brand representation and customer engagement

Qualifications

  • Excellent verbal and written communication skills

  • Strong customer service and interpersonal abilities

  • Ability to multitask in a fast-paced environment

  • Basic computer and data entry skills

  • Previous communications, call center, or customer service experience (a plus)

Additional Information

 

  • Competitive salary: $59,000 – $64,000 per year.

  • Opportunities for professional growth and development.

  • Supportive and collaborative work environment.

  • Skills development through hands-on experience in various marketing functions.