Entry Level Customer Service Assistant

  • Full-time

Company Description

Park 6 Logistic is a fast-growing logistics and operations solutions company dedicated to delivering excellence, reliability, and efficiency to our partners nationwide. We take pride in creating a collaborative work environment where strategic thinking, innovation, and professional growth are at the forefront of everything we do. As we continue expanding, we are looking for driven individuals who are ready to contribute to a high-performance team and support the company’s long-term success.

Job Description

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our expanding team in Boston. In this role, you will support daily customer interactions, ensure smooth communication between clients and internal teams, and contribute to the overall excellence of our customer service operations. This position is ideal for individuals looking to start a stable career in a professional and growth-oriented environment.

Responsibilities

  • Assist customers by providing clear, accurate, and timely information regarding services and inquiries.

  • Support internal teams with updates, documentation, and communication follow-ups.

  • Maintain organized records of customer interactions and service needs.

  • Monitor ongoing requests to ensure prompt resolution and customer satisfaction.

  • Uphold company standards of professionalism and represent Park 6 Logistic with a service-focused approach.

  • Collaborate with supervisors to streamline customer service processes and improve overall workflow.

Qualifications

  • Strong communication and interpersonal abilities.

  • Excellent organizational skills and attention to detail.

  • Ability to multitask and manage priorities efficiently.

  • Problem-solving mindset and a proactive attitude.

  • Basic computer literacy and comfort with office software.

  • Professional demeanor and willingness to learn.

Additional Information

  • Competitive annual salary between $50,000 and $54,000.

  • Opportunities for long-term career growth within the company.

  • Skill-building through on-the-job training and professional development resources.

  • Supportive team culture and structured work environment.

  • Full-time position with stable hours.